Returns: Our refund policy is as follows: For all items purchased through the Choir Store, all sales are final. Unfortunately we can’t offer you a refund or exchange. For event tickets purchased through our website: Ticket purchases are nonrefundable. Subject to availability, tickets may be exchanged for other remaining performances of the same show only, up to 45 minutes before the show time for which the original tickets were purchased. Any ticket exchanges must be done at the box office at the performance venue, which will be open for approximately 1 hour before performances, and about 1/2 hour after.